Privacy Policy

This Privacy Policy explains how PoeticFM Inc. ("we", "us") collects, uses, and protects your personal information when you use our services. We are committed to respecting your privacy and complying with data protection laws.

Why a Privacy Policy

A privacy policy helps you understand what information we collect and how it is used. It should be written in clear, easy‑to‑understand language.

Information We Collect

When you create an account or use PoeticFM, we may collect personal information such as your name, email address and contact details. You can choose to provide less information, but this may limit your ability to access certain features.

We automatically collect information about your device and usage, including IP address, browser type, operating system and cookies. This helps us understand how users interact with our app and improve our services.

If you connect PoeticFM with a social media account, we may collect information provided by the social network, such as your username and email, along with demographic data.

Sensitive Information

We do not collect sensitive personal information such as social security numbers, driver's license numbers, race, ethnicity, religion, health metrics or political affiliations.

How We Use Your Information

We use your personal information to provide and improve our Service, including creating and maintaining your account, facilitating transactions, fulfilling support requests and communicating important updates.

Retention of Information

We retain your personal information for as long as necessary to provide the Service and to comply with legal obligations. For example, we may keep your email address on file while you have an account and retain billing information to maintain transaction records.

Sharing Information

We may share your information with trusted partners that help us operate the Service. We do not sell your personal information and only share data for legitimate purposes such as processing transactions, fulfilling orders and measuring marketing performance.

Security

We take reasonable measures to protect your personal information, including encrypting sensitive data wherever possible. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may decline to provide certain personal information or disable cookies in your browser. However, doing so may limit your ability to use some features. You can also request access or deletion of your personal data by contacting us.

Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes. Your continued use of PoeticFM constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@poeticfm.com.